Electronics›Mobiles & Accessories›Smartphones & Basic Mobiles›Basic MobilesPlan is valid from the date of purchase till 1 year.Plan is email delivered and auto activated if purchased along with mobile on Amazon.Wear and tear, theft, accessories, intentional damages, and brand warranty exclusions are not coveredplan is not valid if purchased standalone.How to raise a repair request: Option A: Go to Acko.com >> Enter your mobile number >> file repair. Option B: Download Acko mobile app >> Enter your mobile number >> file repair. Option C: Go to Your Orders on Amazon app >> Get Product Support >> Schedule a repair. Plan is applicable for Samsung, Mi, OnePlus, OPPO, Vivo, Realme, iQoo and Tecno phones onlyPlan is valid from the date of purchase till 1 year.Plan is email delivered and auto activated if purchased along with mobile on Amazon.Wear and tear, theft, accessories, intentional damages, and brand warranty exclusions are not coveredplan is not valid if purchased standalone.How to claim: Option A: Go to Acko.com >> Enter your mobile number >> file claim. Option B: Download Acko mobile app >> Enter your mobile number >> file claim. Option C: Go to Your Orders on Amazon app >> Get Product Support >> Schedule a repair.Service valid when manufacturing warranty is over till the plan duration.Service contract is email delivered and activated by the customer if purchased along with product on AmazonWear and tear, theft, accessories, intentional damages and brand warranty exclusions are not covered; service contract is not valid if purchased standaloneTo claim call 1800-123-3330 or write to www.oneassist.in. The plan cancellation window is 15 days and the customer needs to inform OA via buyer/seller message or via OA chatbot and OA App.Plan is valid from the date of purchase till 1 year.Plan is email delivered and auto activated if purchased along with mobile on Amazon.Wear and tear, theft, accessories, intentional damages, and brand warranty exclusions are not coveredplan is not valid if purchased standalone.How to raise a repair request: Option A: Go to Acko.com >> Enter your mobile number >> file repair. Option B: Download Acko mobile app >> Enter your mobile number >> file repair. Option C: Go to Your Orders on Amazon app >> Get Product Support >> Schedule a repair. Plan is applicable for Samsung, Mi, OnePlus, OPPO, Vivo, Realme, iQoo and Tecno phones onlyVIDEOTo view this video download Flash PlayerAmazon may provide support via self-help guides or on call or at doorstep, as applicable.If this issue is not resolved, please contact Motorola or visit the Service Centre.Motorola will repair the product or provide a replacement or Defective certificate, as applicable. The time taken for resolution will be as per Motorola warranty policies.Please check for nearest Brand service center in your location. For details click hereReturns will not be accepted if it is an Open Box Delivery orderRemote verification by image/video will be done by AmazonService carried out by a background-verified expert at your scheduled time slot.Service includes unboxing the phone, installing SIM and memory card, data transfer including contacts and data from the existing phone (up to 50 GB), installation of up to 10 apps, demo of commonly used features, installation of any pre-purchased screen protector (must be available with the customer at the time of service).For the purpose of the service, you allow Amazon and/or its affiliates to share your contact information and order information with the brand/authorized third party service providers to contact you to provide services during the product lifecycle. For this purpose, you consent and authorize the brand/authorized third party service providers to process your information for the purposes specified above.